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Page last modified 08:15, 2 Aug 2011 by Admin

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Documentation Wiki > ExactTarget > Integrations > ExactTarget for Microsoft Dynamics CRM 4.0 > Known Issues

Known Issues

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Why can't I resubscribe any unsubscribed customers in my Enterprise account using the ExactTarget for Microsoft Dynamics CRM integration?

In order to resubscribe a customer that unsubscribed from a child account of an Enterprise 2.0 instance, you must be logged in to the account at which the unsubscribe request occurred. You cannot resubscribe the user from any other account, even at the Enterprise 2.0 administrator level. This is a known issue, and ExactTarget is working to correct it as soon as possible.

This page was last updated by Ryan Williams on Tue, 02 Aug 2011 12:15:40 GMT.

If you require assistance with the ExactTarget application, please contact Global Support. If you wish to send Ryan direct feedback, fill out the form below:

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