Email Send Error Codes

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    This page contains a list of possible error codes related to the sending of triggered emails. The error code returns a number which corresponds to a specific error regarding the send. Use the code to determine the error's cause and possible solutions. 

    Error Code Name Description
    1 Unsubscribed The subscriber ExactTarget system status is unsubscribed
    2 Held The subscriber ExactTarget system status is held
    3 Partner Unsubscribed The subscriber partner system status is unsubscribed
    4 Missing Email Address The subscriber has no email address
    5 Invalid Email Address The subscriber email address is invalid
    6 Duplicate Email The subscriber email is the same as that of another job subscriber
    7 Invalid SubscriberID Provided The subscriber ID provided is invalid
    8 Missing Subscriber ID The subscriber key and subscriber ID are missing.
    9 Missing Owner ID This is an enterprise account and the ID for the child client account is missing
    10 Missing Required Attributes There are required attribute values missing for the subscriber
    11 No All Subscribers List Entry The subscriber is not found on the AllSubscribers list for the account
    12 Invalid Owner ID Provided The child client account is not a member of the enterprise account
    13 Subscriber Key Mismatch The subscriber key in the ExactTarget system does not match the subscriber key provided
    14 Email Address Mismatch The email address in the ExactTarget system does not match the email address provided
    15 Unspecified Error The subscriber did not pass validation. Please contact your customer service representative.
    16 Invalid Attribute Value The value specified for a subscriber attribute does not match the attribute type
    17 Attribute Value Max Length Err The value specified for a subscriber attribute is over the maximum length allowed for the attribute
    18 Invalid Attribute Value Count The number of subscriber attribute values does not match the expected count
    19 Missing Required Fields There are required data extension fields missing for the subscriber
    20 Invalid Field Value The value specified for a data extension field does not match the field type
    21 Duplicate Data Extension Row A duplicate row cannot be inserted into the Triggered Send data extension.
    22 Data Extension Insert Failed Failed to insert a row into the Triggered Send data extension.
    23 Domain Exclusion The subscriber was excluded by a domain exclusion list.
    24 List Detective Exclusion The subscriber was excluded by List Detective.
    25 Subscriber Blacked Out The subscriber is currently blacked out and the Triggered Send will be rescheduled.
    26 Build Email Error An error occurred when attempting to build an email for the subscriber.
    27 Suppression List Exclusion The subscriber was excluded by a suppression list
    28 Opt Out List Exclusion The subscriber was excluded by an opt out list
    29 Missing Subscriber Key Value The subscriber key value is null or empty.
    30 Subscriber Key Too Long The subscriber key value exceeds the maximum length.

    This page was last updated by Adam Evans on Tue, 08 Nov 2011 13:16:05 GMT.

    If you require assistance with the ExactTarget application, please contact Global Support. If you wish to send Adam direct feedback, fill out the form below:


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