Email Send Error Codes

No headers

This page contains a listing of possible error codes related to the sending of triggered emails. The error code returns a number which corresponds to a specific error regarding the send. Use the code to determine the error's cause and possible solutions.

Error Code	Name	Description
1	Unsubscribed	The subscriber ExactTarget system status is unsubscribed
2	Held	The subscriber ExactTarget system status is held
3	Partner Unsubscribed	The subscriber partner system status is unsubscribed
4	Missing Email Address	The subscriber has no email address
5	Invalid Email Address	The subscriber email address is invalid
6	Duplicate Email	The subscriber email is the same as that of another job subscriber
7	Invalid SubscriberID Provided	The subscriber ID provided is invalid
8	Missing Subscriber ID	The subscriber key and subscriber ID are missing.
9	Missing Owner ID	This is an enterprise account and the ID for the child client account is missing
10	Missing Required Attributes	There are required attribute values missing for the subscriber
11	No All Subscribers List Entry	The subscriber is not found on the AllSubscribers list for the account
12	Invalid Owner ID Provided	The child client account is not a member of the enterprise account
13	Subscriber Key Mismatch	The subscriber key in the ExactTarget system does not match the subscriber key provided
14	Email Address Mismatch	The email address in the ExactTarget system does not match the email address provided
15	Unspecified Error	The subscriber did not pass validation. Please contact your customer service representative.
16	Invalid Attribute Value	The value specified for a subscriber attribute does not match the attribute type
17	Attribute Value Max Length Err	The value specified for a subscriber attribute is over the maximum length allowed for the attribute
18	Invalid Attribute Value Count	The number of subscriber attribute values does not match the expected count
19	Missing Required Fields	There are required data extension fields missing for the subscriber
20	Invalid Field Value	The value specified for a data extension field does not match the field type
21	Duplicate Data Extension Row	A duplicate row cannot be inserted into the Triggered Send data extension.
22	Data Extension Insert Failed	Failed to insert a row into the Triggered Send data extension.
23	Domain Exclusion	The subscriber was excluded by a domain exclusion list.
24	List Detective Exclusion	The subscriber was excluded by List Detective.
25	Subscriber Blacked Out	The subscriber is currently blacked out and the Triggered Send will be rescheduled.
26	Build Email Error	An error occurred when attempting to build an email for the subscriber.
27	Suppression List Exclusion	The subscriber was excluded by a suppression list
28	Opt Out List Exclusion	The subscriber was excluded by an opt out list
29	Missing Subscriber Key Value	The subscriber key value is null or empty.
30	Subscriber Key Too Long	The subscriber key value exceeds the maximum length.