Advanced Edition

Content

• AMPscript
• ASCII Characters
• Content Detective
• Content Syndication
• Conversion Tracking
• Dynamic Content
• Email History
• Email Messages
• Email Overview
• Email Send Wizard
• ExactTarget for Coremetrics LIVEmail3
• ExactTarget for Omniture
• Forward to a Friend
• HTML and Text Versions of Content
• HTML-Based Emails
• How To Send an Email Using Simple Send
• How To Send an Email Using Test Send
• Landing Pages
• Live Ads
• Live Content for Omniture
• Live Image
• Live Offers
• Personalization
• Personalization Strings
• Portfolio
• Send Direct Twitter Message
• Send Preview
• Sending
• Smart Capture
• Social Forward
• Subscriber Acquisition
• Surveys
• Templates
• Tweet Subject Line or Email Content
• Twitter Integration
• Validate
• Web Collect

Subscribers

• Data Extensions and Data Relationships
• Data Filters
• Groups
• List Detective
• Lists
• Measures
• Profile Center
• Profile and Preference Attributes
• Publication and Suppression Lists
• Subscriber Key
• Subscribers
• Subscription Center

Interactions

• Activities
• Data Extract
• Messages
• Microsites
• Mobile Messages
• Programs
• Triggered Emails
• Voice Messages

Tracking

• Conversion Tracking
• Impression Tracking
• Reports
• Tracking

A/B Testing

• A/B Testing

Inbox Tools

• Campaign Insight
• Inbox Detective
• Inbox Preview

Admin

• BrandBuilder
• ExactTarget IP Addresses for Inclusion on Whitelists
• File Transfer Location
• Login IP Whitelist
• Reply Mail Management
• Reply Mail Management with Data Extensions
• Send Classifications
• Send Logging
• Timezone and Date Format Settings
• Users

Getting Started

• The Getting Started Guide - a step-by-step guide to sending your first email with ExactTarget
• The For Marketers Guide - several features that will improve your sends after you're familiar with the application
• Navigation - learn your way around the application interface

Integrations, System, and Solution Guides

• Solution Guides - learn how to complete complicated tasks such as using attachments with e-statements and sending gift cards
• System Guides - learn how ExactTarget handles issues such as bounces and unsubscribes
• Integrations - learn about ExactTarget's integrations with industry leaders

Resources

• 3sixty Overview
• Accessing the ExactTarget Application
• Address Book
• ASCII Characters
• Best Practices
• Editions
• Email Deliverability
• Enhanced FTP Guide
• ExactTarget Application System Requirements
• ExactTarget Glossary
• ExactTarget IP Addresses for Inclusion on Whitelists
• FAQ
• Release Notes
• Searching Guide
• Sender Policy Framework and Sender ID FAQs

Global Support

Global Support offers phone support 24/7 and cases may also be submitted for less urgent issues via the BackOffice section of 3sixty. 

ExactTarget's Global Support can help with any of your technical support needs such as:

• defects with/degradation of application services
• system performance issues
• deliverability assistance
• account updates
• information on best practices

Phone
866.558.9823 (U.S.) or 317.275.5483 (local)

808.101.7081 (U.K.) or 207.291.8550 (local)

1800.078.188 (AUS)

3sixty
3sixty's BackOffice. Open a case with ExactTarget's Global Support. All you need is your ExactTarget username and password - log in to 3sixty now. 

Salesforce
ExactTarget Salesforce knowledgebase