Contact Us

Global Support

Global Support offers phone support 24/7 and cases may also be submitted for less urgent issues via the BackOffice section of 3sixty. 

ExactTarget's Global Support can help with any of your technical support needs such as:

• defects with/degradation of application services
• system performance issues
• deliverability assistance
• account updates
• information on best practices

Phone
866.558.9823 (U.S.) or 317.275.5483 (local)

808.101.7081 (U.K.) or 207.291.8550 (local)

1800.078.188 (AUS) or 02.8067.1550 (local)

3sixty
3sixty's BackOffice. Open a case with ExactTarget's Global Support. All you need is your ExactTarget username and password - log in to 3sixty now. 

Global Support Knowledgebase
Use the Global Support Knowledgebase to search issues and questions you have about the application.

Documentation Department

Contact the Documentation Department if you have questions or comments about the documentation. Fill out the form at the bottom of this page to contact us directly. If you provide your contact information, someone will follow-up with you. 

You may also fill out the Was This Helpful Form at the bottom of any page to send direct feedback to the author of that topic.

See the Documentation Department Bio Page for information about our writers.