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Documentation Wiki > Developer Documentation > Web Service Guide > Error Codes > 18000 - 18999 and 180000 to 180999 TriggeredSend Object

18000 - 18999 and 180000 to 180999 TriggeredSend Object

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    XML API Users: Any of the following errors will cause a 128 error message. These error IDs and codes are in the details of the error response, but the message associated with these errors or additional detail may not be.

    18000 TriggeredSendObjectNotFound

    • Type: Validation
    • Messages
      • Triggered Send Object not found
    • Resolution
      • Ensure you are passing a TriggeredSend object into the API call

    18001 TriggeredSendSubscriberProcessingParametersNotFound

    • Type: Validation
    • Messages
      • The Triggered Send Definition is not completely configured or in a new status.  Please check Triggered Send Definition configuration. (Needs to be updated)
    • Resolution
      • Complete the configuration of the Triggered Send Definition or start the Triggered Send Definition.

    18002 TriggeredSendUnableToCreateRequest

    • Type: Validation
    • Messages
      • Triggered Send Definition ID/Customer Key is invalid (misspelled in code)
      • Triggered Send Definition ID/Customer Key do not match (misspelled in code)
      • Triggered Send must be in an Active or Inactive status
      • No Triggered Send Definition ID or External key supplied (needs to be updated)
      • Triggered Send Definition ID is invalid (needs to be updated)
      • The Triggered Send Object must contain the Triggered Send ID or the Customer Key (Needs to be updated)
      • The TriggeredSendDefinitionID provided is not valid for this account.  Please check Triggered Send Definition configuration (Needs to be updated)
      • Invalid Customer Key
      • The Triggered Send Definition is not completely configured or in a new status.  Please check Triggered Send Definition configuration.
    • Resolution
      • Ensure the Triggered Send Definition is started.
      • Ensure the Triggered Send Definition object contains a populated CustomerKey or ObjectID property.
      • Ensure the Triggered Send Definition object CustomerKey or ObjectID property is valid.
      • If the message states "Exception occurred during [CreateTriggeredSend]", contact ExactTarget support.

    18003 TriggeredSendSubscribersNotQueuedForOMM

    • Type: System
    • Messages
      • Exception occurred during [CreateTriggeredSend]
    • Resolution
      • Contact ExactTarget support

    18004 TriggeredSendErrorNotifyingOMM

    • Type: System
    • Messages
      • Exception occurred during [CreateTriggeredSend]
    • Resolution
      • Contact ExactTarget support

    18005 TriggeredSendUnableToUpdateSubscriberProcessingResults

    • Type: System
    • Messages
      • Exception occurred during [CreateTriggeredSend]
    • Resolution
      • Contact ExactTarget support

    18006 TriggeredSendSubscriberProcessingError

    • Type: Validation or System
    • Messages
      • Unhandled exceptions related to TriggeredSend subscriber processing
      • Subscriber was excluded by domain exclusion list.
      • Subscriber Owner FromEmail property value is set to an invalid email address
    • Resolution
      • If using the FromEmail property on the Subscriber's Owner object, ensure the value is a valid email address
      • If this code is on the Subscriber in the SubscriberFailures array on the TriggeredSendCreateResult object, log the subscriber and mark them undeliverable (as the email address' domain in on the ExactTarget spam filter).
      • Contact ExactTarget support

    180007 TriggeredSendSubscribersNotFound

    • Type: Validation
    • Messages
      • The Triggered Send Object must have subscribers associated with it
    • Resolution
      • Add one or many Subscribers to the TriggeredSend object

    180008 TriggeredSendNoValidSubscriberToProcess

    • Type: Validation
    • Messages
      • Unable to queue Triggered Send request.  There are no valid subscribers.
      • Triggered Send request was not queued.  There are no valid subscribers.
    • Resolution
      • If using SOAP, check the SubscriberFailures array on the TriggeredSendCreateResult object
      • Ensure all required attributes of the subscriber are passed in

    180009 TriggeredSendUnableToQueueAsyncRequest

    •  Deprecated

    180010 TriggeredSendUnableToSerializeData

    •  Deprecated

    180011 TriggeredSendUnableToQueueData

    •  Deprecated

    180012 TriggeredSendUnableToQueueSlotWorker

    •  Deprecated

    This page was last updated by Ryan Williams on Fri, 06 Jan 2012 21:26:53 GMT.

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